Terms of Service
1. The service
MunimIQ reads data from your Tally (through the MunimIQ Connector installed on your PC), shows dashboards, reports and AI insights, and — only if you switch it on for chosen voucher types on that PC — posts entries you approve back into Tally. Some features (e.g. e-invoice, e-way bill) depend on third-party government/GSP services and are available only on plans that include them.
2. Your account
- You must give correct information and keep your password and 2-step codes secret. You are responsible for actions taken from your account and by team members you invite.
- Only connect Tally companies you are authorised to share. If you are a CA, you confirm your client has allowed you access.
- Tell us immediately at sunny@futurefist.com if you suspect unauthorised access.
3. Your data
Your Tally data belongs to you. You give us permission to store and process it only to provide MunimIQ to you, as described in the Privacy Policy. You can export or delete it at any time from the app.
4. Accounting responsibility
MunimIQ is a tool. Reports, GST figures, AI answers, reminders and suggestions are based on the data in your Tally and may contain errors or be out of date (for example if the connector has not synced). Always verify important figures in Tally and with your Chartered Accountant before filing returns, paying taxes or making business decisions. Entries posted through MunimIQ are your entries; please review them before approving. MunimIQ does not give legal, tax or investment advice.
5. Plans and payment
- Plans (current prices, per company per month, plus GST where applicable; paid in advance for 1 month or 12 months): Basic ₹599 (1 web + 1 mobile user; Tally sync / MunimIQ Books, vouchers, GST, reports, invoices, Ask MunimIQ AI; 200 AI credits a month), Pro ₹799 (same as Basic with 500 AI credits a month), Advanced ₹999 (1 web + 1 mobile user + 3 field salesmen; adds all AI features incl. AI Import, Field Sales and product catalogue, quotations and orders, e-invoice / e-way bill JSON; 1000 AI credits a month; each additional user ₹299 a month with 50 more AI credits), Advanced Pro ₹1,999 (everything in Advanced plus WhatsApp automation, payroll and TDS, outlets and credit control, GST portal API, cost centres, priority support; 1000 AI credits a month; each additional user ₹299 a month). Web and mobile users are user logins; a login can be used on any device. AI credits: one Ask MunimIQ AI question uses 1 credit and each page read by AI Import uses 3; monthly credits do not carry over; top-up credits (₹499 for 150) are used after the monthly credits and stay until used while the company has a plan. Optional setup help: ₹1,499 one-time. WhatsApp messages (Advanced Pro) are sent from the customer's own WhatsApp Business number; number registration and Meta's per-message charges are extra and are paid by the customer to the WhatsApp provider, not to MunimIQ. CA access is free and not counted as a user. Every new company gets a 7-day free trial of Advanced Pro. Companies on earlier plans (Starter, Business, MunimIQ 2 / 4 / 6 / 10, Basic (old), Pro (old), Pro+) keep them until the end of the paid term. Prices for an active term don't change; new prices apply from renewal, with at least 15 days' notice.
- Payment is in advance through Razorpay. If a renewal isn't paid, the account becomes read-only after a short grace period; your data stays available for export for 60 days.
- Refunds: if you are not happy, write to us within 7 days of your first payment for a full refund. Later cancellations stop renewal; the current term is not refunded except where required by law.
6. Acceptable use
Don't try to access other customers' data, break or overload the service, reverse-engineer the connector to bypass its security, upload malware, or use MunimIQ for anything illegal.
7. Availability and changes
We work to keep MunimIQ available and back up data every day, but we don't guarantee uninterrupted service. We may improve or change features; if we remove something you pay for, we'll tell you in advance and you may cancel with a pro-rata refund.
8. Liability
To the extent allowed by law, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect losses such as lost profit, or for errors that come from data in your Tally, your PC, your internet, or third-party services (GSP, payment, email, AI providers).
9. Ending the service
You may stop any time by deleting your companies / account. We may suspend accounts that break these terms or put other customers at risk, and will tell you why where we can.
10. Law and disputes
These terms are governed by the laws of India. Courts at Thane, Maharashtra have jurisdiction. Contact: sunny@futurefist.com.